Coordinated Intake Specialist


Job ID:



Cleveland, OH 


CaregiverCaregiver / Health Care, Nurse / Medical Professional


per year

Employment Type:

Full time



Job Description:

The Coordinated Intake program is the primary gateway to homeless and housing services for newly homeless individuals and families in Cuyahoga County. The Coordinated Intake program engages homeless persons who are seeking emergency shelter by conducting assessments to determine their need for diversion, shelter, crisis services, and housing. The CI specialist determines the housing barriers of each individual/family, assists with diversion efforts, links with emergency/crisis services as necessary, and creates a housing plan that charts a path out of shelter and into permanent housing.

Qualifications: Bachelor's degree in social work, psychology or related field is required. Additionally, two years case management work experience preferred. Valid Ohio driver's license with good driving record and proof of insurance; adhering to the minimum requirements of Ohio's Financial Responsibility Act. Spanish speaking preferred.

Hours of Work: 2nd Shift Monday- Friday 12:00pm 8:30pm

Excellent Benefits!

FrontLine Service offers a positive, collaborative, innovative work environment in addition to competitive pay and comprehensive benefits package listed below:

  • Medical, dental and vision for family which includes domestic partner
  • Flexible spending account
  • Long and short-term disability
  • 403 (b) retirement plan with an agency match
  • Generous paid time off including vacation, sick, personal and holiday time
  • In-House trainings which include CEU's
  • Mileage reimbursement
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Flexible work schedule

Company Overview:

FrontLine Service, formerly Mental Health Services, is a NorthCoast 99 Best Places to Work award winner! FrontLine Service helps over 20,000 individuals and families each year struggling with homelessness, crisis, and trauma. Founded in 1988, they serves as Cuyahoga County's provider of choice for homeless and trauma services - from emergency shelter, transitional and permanent housing to Children Who Witness Violence, suicide prevention services, Mobile Crisis, and the Violent Loss Response Team.

Organization Info
FrontLine Service

Organizational Profile