Christian Ministry: Caseworker - Resource Center


Job ID:



Cleveland, OH 


Training & Education


per year

Employment Type:

Full time



Job Description:

The City Mission, a faith based, not for profit organization serving the homeless and at risk population in Northeastern Ohio, is seeking a Resource Center Supervisor at Crossroads.

The City Mission houses over 250 men, women and children each night at two separate locations.

Position Overview

Empower clients by providing a supportive learning environment designed to promote success in pursuing individual goals and interests.

Essential Job Functions

  • Develops, implements, and maintains adult continuing education program components
  • Provides daily scheduled classroom time
  • Conducts educational/vocational assessment, testing and instruction
  • Provides career counseling including decision-making, values clarification and career exploration
  • Maintains collaborative and consultative relationships with existing community resources
  • Maintains related documentation and reports
  • Teaches job readiness and life skills, such as budgeting and finance
  • Effectively supervises and utilizes volunteers
  • Acts as a financial mentor for clients who are working
  • Assists clients with accessing and understanding credit reports to include assisting in the credit repair process

Professional Qualifications

  • Bachelor's degree in relevant field preferred
  • Microsoft Office proficient
  • Expense budget tracking skills
  • Delegation skills
  • Reporting skills
  • Crisis intervention experience and training
  • Intermediate computer knowledge including troubleshooting and problem solving with limited IT assistance; with working knowledge of word processing, spreadsheet and database software packages
  • Experience in job development
  • Sound understanding of different industries and the local labor market
  • Extensive knowledge of community resources
  • Excellent oral, written, interpersonal and organizational skills

Essential Physical and Mental Functions

  • Remains in a stationary position approximately 50% of the time
  • Stand or walk for up 50% of the time on various surfaces (tile, concrete, carpet)
  • Climb stairs occasionally
  • Bend/twist at waist/knees/neck to perform various duties
  • Able to carry up to 15 pounds of equipment
  • Constantly operates a computer
  • Constant use of eyes (correctable vision to normal level required) to observe, observe full color spectrum, read
  • Constant use of hearing (correctable hearing to normal level required)
  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments

Spiritual Qualifications

  • Professes Jesus as Lord and Savior
  • Believes the Bible to be the inspired, infallible, & ultimate authoritative Word of God (II Timothy 3:16; II Peter 1:21)
  • Patterns life after the example of Jesus and the commands and principles found in the Bible
  • Desires to serve the Lord in the ministry of rescue


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Organization Info
The City Mission

Organizational Profile